Adjust Your Customer's Punch Cards Or Square Loyalty Balances

With Ordrslip’s redesigned Admin Dashboard, you can now manually adjust a customer’s rewards balance.

Whether that means adding a punch or removing a punch. This can either be tied to your integrated Square Loyalty account, or the in-app punch card that you have already set up.

Here is how you do this:

Click Marketing
Click Users
Then click All Users
Find the customer you need to adjust punches for
Select the blue edit button.

Square Loyalty Customers will see a field that says “Square Loyalty”

Everyone else that has punch cards enabled will see “Punch Cards”

Click the three dots next to Loyalty Summary or Punch Cards Summary
Click Adjust Points
The customer’s rewards balance will display at the top, and you will see an Add/Remove Punches drop down menu.
From that drop down menu, select Add Punches or Remove Punches
Type a numerical value in the middle field
Then select a reason from the drop down menu for the addition or removal
Hit the red Save Changes button

Below is a video that walks you through these steps.

If you have any questions about the new Admin Dashboard redesign, reach out to our Customer Success team by emailing support@ordrslip.com.