Admin Dashboard Overview with Clover

Important Clover Differences To Note

Clover integrates smoothly with Ordrslip, but it is different enough from our other integrated partner, Square, and deserves its own dedicated article. We will cover the key things to remember when using Clover with Ordrslip that will make maintaining your app a little different from Square users. 

Below are the key things to keep in mind:

Clover Users Always Need A Separate Tablet For Mobile Orders

Due to Clover's limitations, you will need to make sure that you are using a tablet that has Ordrslip Fulfillment Kiosk

installed to receive your mobile orders.

This article talks about that process. 

Sync in the Admin Dashboard When Changes Are Made

Whenever changes are made in your Clover POS, like a price change, a new item is added, an item is removed, or your information changes. You must always remember to come to the Ordrslip Admin Dashboard and press SYNC button in the bottom left corner. 

This is how Ordrslip communicates with your POS. It does not happen automatically, and if you make changes to your menu, whether they are minor, orders will fail when your app communicates with your POS.  You will know the sync is complete when the sync button turns green and says "sync successful". 

This is not a Clover specific issue, all clients need to do this and it is an important reminder.

Clover Doesn't Support Images

With Ordrslip You Can Add a Category Image Or Item Image

Clover does not have the capability to attach images to items OR categories. One way to ensure that your app looks professional and complete is to add images. If you want your app to show images with the categories, you’ll need to add them in the Ordrslip Admin Dashboard. Navigate to Configurations, then Catalog/Item Library.

For Categories click Categories then click Edit next to the category you want to add an image for.

Click the blue Choose A File button to add your image. Your image will then appear as a preview

Once you have done this, click Save Changes at the bottom

Search for the If you want to add or change an existing image, click on Edit, then Change Image.

Make sure your image dimensions are 1120×480 pixels.

Click Save, and now your category has an image that will show in your app.

After doing these steps, check your app to see how your image(s) look. 

For Items click Catalog/Item Library, then Items and search for your item(s) and click Edit

The process is the same as it was for categories, click the Choose A File button, add your image and click Save Changes when you are done 

Note: Item images are rectangular images and Category images are rectangular images. Try to choose images to those proportions and provided sizes for the best results. 

If you are having difficulty doing this, you can always talk to support or email images to them. You can reach them at support@ordrslip.com

Clover Doesn't Support Descriptions

With Ordrslip You Can Add Item Descriptions

Clover does not allow you to add descriptions to your items. But you can with Ordrslip! 

When customers are browsing through your app, they can seen whatever you write about each item. To do this, you can add a description in the Items section of the Ordrslip Admin Dashboard. 

Click Configuration - > Catalog/Item Library - > Items - > Edit on the items you want to add a description for 

Click Save Changes when you are done

If you have any questions, please reach out to our support team at support@ordrslip.com

• Related Articles

• Ordrslip's Admin Dashboard Was Redesigned

  Big changes are here! We are excited to announce that Ordrslip’s Admin Dashboard’s redesign is now LIVE! It looks fantastic and will make your life so much easier! Login and take a look at the new Ordrslip Admin Dashboard and see all of its changes. ...

• Admin Dashboard Overview

  Today we will be going over the Ordrslip Admin Dashboard. Whether you’re still prepping your app for launch or live in the app stores, here’s a guide that will help you independently manage your app. We will cover how to create, edit and sync menu ...

• How to Use the Pause Button Feature

  Busy restaurants rejoice: the Pause Button is here to give you a break! With Ordrslip’s new feature, you can slow down or stop orders at any time — so you can focus on orders already in the queue. Once you’re ready for more customers, you can resume ...

• How To Edit Your Info & Reset Your Password

  With Ordrslip’s redesigned Admin Dashboard, you can now edit your user information and reset your password. To edit your information: Select Marketing Select Users Select Your Profile Select either Edit button by the personal information or account ...

• How To Use Curbside Pickup For Your Custom App

  We’re excited to launch Ordrslip’s latest feature, Curbside Pickup! With this new option, your customers will enjoy the convenience of ordering their favorite items without having to leave their car. The best part? We’ve made Curbside Pickup easy for ...