Ordrslip Kiosk (OFK) Tablet Set-Up

Ordrslip Kiosk (OFK) Tablet Set-Up

Ordrslip Fulfillment Kiosk (OFK) Tablet Setup

If you are a Clover user, you will need to use a separate tablet that runs Ordrslip Fulfillment Kiosk to receive mobile orders. 
You could also be a Square user who chooses not to receive mobile orders directly on your Square POS.

This article will walk you through setting up Ordrslip Fulfillment Kiosk (OFK) on your tablet to receive mobile orders, and the compatible printer (if you choose) for OFK. 

Tablet and Ordrslip Fulfillment Kiosk Set-Up

OFK can be downloaded and run on any iPad that runs iOS 11 or higher (exception: iPad Mini as they are not compatible), or any other tablet that runs Android 5 or higher.

After you have downloaded and logged into the Ordrslip Kiosk, head to your tablet settings and make sure that your tablet is set to stay awake and not enter sleep mode automatically. If the tablet is not set to stay awake, it will go to sleep and you will miss mobile orders coming in. 


If you’re using an iPad, tap on “Display and Brightness”, then “Auto-Lock”. From here, select “Never” and you’re all set!

iPad Sleep Settings


If you are using an Android tablet, you might need to enable Developer Settings and then proceed to select “Never Sleep”. To do this, go into Settings, click “About Device” or “Device Information”, locate the section called “Build Number”, and tap this 7 times. Once Developer Settings are enabled, you should be able to select “Never Sleep” in the “Display and Brightness” section on your tablet. Now, you won’t have to worry about missing a single order!

Samsung Tab A Settings


It’s important that your device is always plugged in to use the “Never Sleep” mode. Unplugging the device will override the “Never Sleep” setting on your tablet and cause it to turn off after 30 minutes or less.

Since you need to keep your tablet on and never going into sleep-mode, you should keep your tablet plugged in at the area you designate. This way the battery will never die and the tablet will stay on and ready to receive orders. 

Note: You should not have any other programs on running in the background of the tablet that has OFK installed. If you do it can cause orders to not appear in OFK. Be sure to keep the tablet on, plugged in, always awake and only running OFK. 

Optional Printer Set-Up

Your tablet is all set up, and it’s finally time to connect our printer, if you need one. Ordrslip Kiosk is tailor-made to work smoothly and effectively with the Star Micronics Tsp650 Thermal Auto-cutter Lan Cloudprnt printer and the set-up is a breeze.

Star Micronics Tsp650 Thermal Auto-cutter Lan Cloudprnt Gray


To connect your Star printer,  plug in the power cord into the back of the printer and then to the wall outlet that is closest to where you will want your printer to be to receive orders. After powering up, connect your printer to your network router via an ethernet cable. Finally, add some paper to print out the IP address that’s needed to establish the connection between your printer and your tablet’s kiosk.

To get your IP address, turn off the printer and turn it on WHILE holding the Feed Button located on the front of the printer. You’ll receive two print-outs from your printer, and the second one will take a bit longer to print due to the printer finding its spot on your internet network. On the second print-out at the bottom, you will see a series of numbers that represent the printer’s IP address. Type this number with the periods in the allocated spot on the tablet in your Ordrslip Kiosk app. To find this, click on the hamburger menu at the top, click Kiosk Settings, and Edit Printer Settings.

Ordrslip Kiosk Settings – IP Address

Test Print

Once you have your printer’s IP address typed in and saved, it’s time for a test print. Hit the button conveniently tabled “Test Print”. It’s a good idea to try a “test order” through your store’s app like a customer would place to make sure it prints from the kiosk and to become familiar with the sound of an order coming through. When an order is placed, a notification sound should play and the printer will automatically print the order. If you don’t hear a sound, check to see if the device volume is turned on (and not on silent mode). If the order doesn’t print, make sure you’ve entered the IP address correctly in the kiosk settings.

Getting your Fulfillment Area completely set up is key to having the mobile ordering process running smoothly. As long as you have your tablet always plugged in, set to Never Sleep, and paper in the printer, your Ordrslip Fulfillment Kiosk and Area will be ready to take orders whenever you are.

For Square Customers:

For Square customers that want to simplify their counter space and would like to opt-out of having an extra tablet running OFK to fulfill mobile pickup orders they can now use their existing Square Register to accept and complete orders all in one place. Checkout the article linked below if this is you.

Need more help? The video below walks you through what was outlined above.



If you have any questions about setting up OFK please email support@ordrslip.com

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